During normal practice opening hours, the practice remains your first point of contact for all routine requests.
What to do when your GP practice is closed:
- If it’s a life-threatening emergency call 999
- If you need medical help but it’s not an emergency call 111
NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency. Calls to NHS 111 are FREE from landlines and mobiles and NHS 111 is available 24/7, every day of the year.
When to call 111
You should call 111 when:
· You think you need to go to A&E or to another NHS urgent care service
· Your GP surgery is closed and you need healthcare advice
· You don’t know who to call for medical help.
When to call 999
Call 999 for life threatening emergencies such as:
· Major accident or trauma
· Severe breathlessness
· Severe bleeding
· Loss of consciousness
· Severe chest pain