During normal practice opening hours, the practice remains your first point of contact for all routine requests.

What to do when your GP practice is closed:

-          If it’s a life-threatening emergency call 999

-          If you need medical help but it’s not an emergency call 111


NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.  Calls to NHS 111 are FREE from landlines and mobiles and NHS 111 is available 24/7, every day of the year.

When to call 111

You should call 111 when:

·        You think you need to go to A&E or to another NHS urgent care service

·        Your GP surgery is closed and you need healthcare advice

·        You don’t know who to call for medical help.


When to call 999

Call 999 for life threatening emergencies such as:

·        Major accident or trauma

·        Severe breathlessness

·        Severe bleeding

·        Loss of consciousness

·        Severe chest pain


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website