Child and Young Adult Concerns

If you have concerns about a child or young adult in North Tyneside the Front Door Service is the first point of contact for all families, children and professionals

The Front Door Service is the access point to the MASCT (Multi Agency Screening and Co-ordination Team) which has a duty team who offer information, support and services and will respond to your concern.


North Tyneside Council
Quadrant West (First Floor)
Silverlink North
Cobalt Business Park
North Tyneside
NE27 0BY

Tel: 0345 2000 109

Opening hours Monday to Thursday 8.30am to 5.00pm and Friday 8.30am to 4.30pm
Tel: Out of Hours - (0191) 200 6800

Opening hours Monday to Thursday 5.00pm to 8.30am and Friday 4.30pm to Monday 8.30am 
Fax: (0191) 643 2409

Please remember Clinical staff are always available if you have any concerns or worries. 

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